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Shipping & Returns

Online return policy

As you may know, we’re a webshop with little stock and a big focus on sustainability. That’s why we encourage you to only order items you know you’ll love. Are you curious about sizing, fit, material or more? You can always drop us a message. 

Sometimes an item just isn’t what you expected, in which case you have the right to return it within 14 days. All return items must be unworn, unwashed, un-damaged and still have the original hangtag attached. Please note that sale items, This Is The Shit Vintage, initmates and sex toys can't be exchanged nor returned. 

Please include a filled-out return form (also to be found in your parcel) with your shipment. Once we receive your return, we’ll refund your money to the account and payment method used for your order. The return shipment costs are for your own expense and TITS is not responsible for returned items being lost or damaged during transit.

Return address:

T.I.T.S.
LTS Building - Unit 14 
Dr. Jan van Breemenstraat 1
1056 AB Amsterdam
The Netherlands

Chamber of Commerce number: 62331949
VAT number: NL854771864B01
IBAN: NL75INGB0006731731
Telephone: 0031 (0)622449887

Shipping costs

 The shipping costs will automatically be calculated during checkout.

  Mailbox  Standard  DHL EXPRESS
The Netherlands €3,50 €5,50  
Belgium   €5,50  
Germany   €5,50 €17,95
Austria   €9,95 €17,95
Denmark   €9,95 €17,95
France   €9,95 €17,95
Italy   €9,95 €17,95
Luxembourg   €9,95 €17,95
United Kingdom   €9,95 €17,95
Rest of Europe   €17,95 €24,95
Rest of world      €29,95


We'll provide you with a Track & Trace, so you can keep an eye on your new lover before it arrives. If you're unable to select your country, please contact us at [email protected].

Very popular items might sell out sooner than anticipated, in which case we'll contact you with equally fantastic alternatives.

 

Estimated delivery time

NL 1 to 3 business days
Belgium, Germany & Luxembourg 2 to 5 business days
Rest of Europe Standard 3 to 14 business days
Rest of Europe DHL EXPRESS 2 to 4 business days
Rest of the world DHL EXPRESS 2 to 5 business days

 

Please note that this is an indication, transit delays are out of our control. No rights can be derived from the provided information. 

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